Shift Lead: Veterinary Team Leader & Operations

Bfcareers; North Attleborough (MA); On-site; USD 58,366,000 - 74,501,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plans

Paid Time Off

Parental Leave

Continuing Education Allowance

Employee Assistance Program

Job summary

Banfield Pet Hospital is seeking a Shift Lead to oversee paraprofessional staff, ensure high-quality patient care, and support hospital leadership across shifts. You will help recruit clients and manage client flow, while maintaining safety and compliance with veterinary practice standards.

The role emphasizes incident leadership, teamwork, and effective communication with clients and colleagues, including Practice Manager and COS. Weekend/evening availability may be required.

Qualifications

• Two years of experience in healthcare, veterinary, or service-type industry.
• Prior supervisory experience preferred.
• Associate's degree or veterinary technician certification preferred.

Responsibilities

• Lead paraprofessional staff and coordinate hospital operations.
• Actively recruit new clients by promoting hospital services.
• Ensure safety, cleanliness, and high-quality care for patients and clients.
• Support Practice Manager and leadership to optimize productivity and communication.

Skills

Leadership

Veterinary assistant

Client service

Staff coordination

Education

NAVTA certification or Vet tech cert

Job description

Banfield Pet Hospital is seeking a Shift Lead to oversee paraprofessional staff, ensure high-quality patient care, and support hospital leadership across shifts. You will help recruit clients and manage client flow, while maintaining safety and compliance with veterinary practice standards.

The role emphasizes incident leadership, teamwork, and effective communication with clients and colleagues, including Practice Manager and COS. Weekend/evening availability may be required.