Shift Lead: Team Coach & Service Leader

churchs; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to act as a restaurant leader on the floor, coaching and developing team members to deliver an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and procedures as set forth by the company.

On shift you will monitor service quality, ensure menu items are prepared to standard, oversee opening and closing duties, and maintain a safe, clean environment while leading by example and enforcing cash handling and

Qualifications

• Must be at least 18 years old.
• High school diploma or GED is recommended.
• ServSafe food safety training is recommended.

Responsibilities

• Provide coaching, training and development to team members on shift.
• Ensure prompt, friendly, and courteous customer service.
• Ensure menu items are prepared and served to standard procedures.
• Oversee opening and closing duties per Shift Awareness Checklists.
• Enforce safety and security policies.
• Manage cash handling and POS procedures during shifts.

Skills

Team leadership

Customer service

Cash handling

Shift management

Education

High school diploma or GED

Tools

POS system

Shift Leader certification

ServSafe food safety

Job description

Church's Chicken is seeking a Shift Leader to act as a restaurant leader on the floor, coaching and developing team members to deliver an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and procedures as set forth by the company.

On shift you will monitor service quality, ensure menu items are prepared to standard, oversee opening and closing duties, and maintain a safe, clean environment while leading by example and enforcing cash handling and