Shift Lead: Team Coach & Guest Experience

Dunkin' | Patel; Geraghty Village (MD); On-site; USD 30,000 - 36,000; Full time

Job summary

Dunkin Donuts Franchise is seeking a Shift Leader to guide Crew Members during each shift, ensuring brand standards and a friendly guest experience. You will set goals, delegate tasks, and motivate the team while providing timely feedback to drive performance.

Ideal candidates focus on coaching, teamwork, and delivering consistent guest service, helping to maintain efficient operations and a positive store environment.

Qualifications

• Ability to coach team during shift and assign tasks effectively.
• Proven focus on delivering a friendly guest experience.

Responsibilities

• Coach Crew Members during shift to meet brand standards.
• Set goals, assign tasks, and motivate team while giving timely feedback.

Skills

Coaching Crew Members

Guest Experience

Job description

Dunkin Donuts Franchise is seeking a Shift Leader to guide Crew Members during each shift, ensuring brand standards and a friendly guest experience. You will set goals, delegate tasks, and motivate the team while providing timely feedback to drive performance.

Ideal candidates focus on coaching, teamwork, and delivering consistent guest service, helping to maintain efficient operations and a positive store environment.