Shift Lead: Team Coach for Fast-Paced Guest Service

Everyday Coffee Company; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Everyday Coffee Company in Cincinnati, Ohio is seeking a Shift Leader responsible for coaching team members, ensuring operational goals are met, and delivering great guest service. The ideal candidate will have leadership experience in the retail or restaurant sector, excellent problem-solving abilities, and a guest-focused attitude. Responsibilities include managing inventory, handling customer complaints, and training staff. This role demands strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• Basic computer skills required.
• Previous leadership experience in retail, restaurant, or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals.
• Manage cash over/short during shift.

Skills

Leadership experience

Problem solving

Guest focused

Teamwork

Education

Fluent in spoken and written English

Job description

Everyday Coffee Company in Cincinnati, Ohio is seeking a Shift Leader responsible for coaching team members, ensuring operational goals are met, and delivering great guest service. The ideal candidate will have leadership experience in the retail or restaurant sector, excellent problem-solving abilities, and a guest-focused attitude. Responsibilities include managing inventory, handling customer complaints, and training staff. This role demands strong communication skills and the ability to work in a fast-paced environment.