Shift Lead – Store Ops & Customer Experience

Walgreens; Roanoke (VA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Roanoke, VA seeks an associate to open and close the store in the absence of management, handling cash and ensuring floor and stock room readiness. You will assist customers, process refunds, and support merchandising while maintaining accurate records and pricing.

This role emphasizes customer service and teamwork. Responsibilities include opening back doors for deliveries, registering sales, and assisting with stock rotation and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes returns, refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Remains accountable for registering sales and handling pricing/signage accurately.
• Maintains store cleanliness, inventory counts, and basic department pricing.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Roanoke, VA seeks an associate to open and close the store in the absence of management, handling cash and ensuring floor and stock room readiness. You will assist customers, process refunds, and support merchandising while maintaining accurate records and pricing.

This role emphasizes customer service and teamwork. Responsibilities include opening back doors for deliveries, registering sales, and assisting with stock rotation and displays.