Shift Lead — Store Ops & Customer Experience

Walgreens; Ridgefield (CT); On-site; USD 18,000 - 30,000; Full time

Job summary

Walgreens in Ridgefield, CT is seeking a Store Associate/Key Holder to help open and close the store in the absence of management, handle cash, assist customers, and ensure a smooth start to each business day.

The role emphasizes delivering a distinctive customer experience, engaging customers, and supporting stockroom, pricing, and basic store maintenance to meet local regulations and company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start‑ups, cash handling, and preparing the floor and stock room for the business day.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting and offering assistance with products and services; resolve issues to ensure a positive experience.
• Assist with inventory, pricing changes, and store upkeep to support accurate pricing and compliance.

Skills

Leadership

Retail experience

Customer service

English fluency

Job description

Walgreens in Ridgefield, CT is seeking a Store Associate/Key Holder to help open and close the store in the absence of management, handle cash, assist customers, and ensure a smooth start to each business day.

The role emphasizes delivering a distinctive customer experience, engaging customers, and supporting stockroom, pricing, and basic store maintenance to meet local regulations and company standards.