Shift Lead - Customer Experience & Store Ops

Walgreens; Belmont (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Associate to assist with opening/closing the store, handling cash and ensuring shelves and stock rooms are ready for the business day.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and supporting inventory and pricing tasks in collaboration with management. Must have at least one year of leadership or supervisory experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

English

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens is seeking a Store Associate to assist with opening/closing the store, handling cash and ensuring shelves and stock rooms are ready for the business day.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving issues, and supporting inventory and pricing tasks in collaboration with management. Must have at least one year of leadership or supervisory experience.