Shift Lead - Store Ops & Customer Experience

Walgreens; Mooresville (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Mooresville, NC is seeking a reliable store key holder who can operate the front end and back of house when management is not available. You will open and close the store, handle cash, assist customers, and ensure inventory integrity.

You will also support merchandising, price changes, and safety/compliance programs while delivering a friendly, proactive customer experience that reflects Walgreens service traits.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Willing to obtain required state PTCB certification or pharmacy license.

Responsibilities

• Opens and closes the store in the absence of management.
• Handles cash and registers accurately and processes refunds as needed.
• Maintains inventory counts and stockroom organization.
• Assists customers with purchases and resolves issues to ensure a positive experience.
• Prepares back door for deliveries and supports order intake.
• Ensures pricing accuracy and proper signage across departments.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Mooresville, NC is seeking a reliable store key holder who can operate the front end and back of house when management is not available. You will open and close the store, handle cash, assist customers, and ensure inventory integrity.

You will also support merchandising, price changes, and safety/compliance programs while delivering a friendly, proactive customer experience that reflects Walgreens service traits.