Shift Lead: Store Ops & Customer Experience

Walgreens; Lewisville (TX); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens in Lewisville, TX seeks a capable team member to open and close the store when management is unavailable, handle cash and back-room tasks, and assist with vendor deliveries. You will engage customers, handle returns, and ensure pricing accuracy and store readiness.

The role emphasizes exceptional service, teamwork, and compliance with store policies, with opportunities to develop leadership and product knowledge in a busy retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management, including required cash handling and cash drops.
• Completes product returns, refunds, and provides change across registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience and shares service best practices.

Connaissances

Leadership

Customer service

English proficiency

Formation

PTCB certification or pharmacy license

Description du poste

Walgreens in Lewisville, TX seeks a capable team member to open and close the store when management is unavailable, handle cash and back-room tasks, and assist with vendor deliveries. You will engage customers, handle returns, and ensure pricing accuracy and store readiness.

The role emphasizes exceptional service, teamwork, and compliance with store policies, with opportunities to develop leadership and product knowledge in a busy retail environment.