Shift Lead: Customer Experience & Store Operations

Walgreens; McKinney (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Walgreens in McKinney, TX is seeking staff to support store opening/closing, cash handling, and delivering a high-quality customer experience. You will greet customers, assist with products and services, and help maintain shelf readiness and pricing accuracy throughout the shift.

Experience in retail leadership and the ability to work without direct supervision are important, along with adherence to company policies and safety regulations during daily operations.

Qualifications

• Must have at least one year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, manage cash handling and start-up tasks.
• Engage customers, handle refunds, cash drops, and ensure accurate pricing and shelf readiness.
• Maintain inventory accuracy and assist with backroom and stockroom processes.
• Assist with vendor deliveries, displays, and promotions, and support pharmacy operations as needed.

Skills

Customer service

Leadership

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in McKinney, TX is seeking staff to support store opening/closing, cash handling, and delivering a high-quality customer experience. You will greet customers, assist with products and services, and help maintain shelf readiness and pricing accuracy throughout the shift.

Experience in retail leadership and the ability to work without direct supervision are important, along with adherence to company policies and safety regulations during daily operations.