Shift Lead: Store Ops & Customer Experience

Walgreens; Levittown (PA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Levittown, PA is seeking a front-line team member to open and close the store when management isn’t present, manage cash, and prepare the floor for business. You will handle returns, refunds, and cash drops while ensuring accurate records.

You will greet customers, answer questions, and deliver Walgreens’ distinctive service. You will assist with vendor deliveries, pricing, inventory, and display updates while maintaining compliance and a positive environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• Arrest and conviction records may be considered for employment.

Responsibilities

• Open and close the store in the absence of management, handle cash and start-up systems.
• Process returns, refunds, cash drops, and provide change as needed.
• Deliver a distinctive customer experience and assist customers with products and services.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain accurate inventory and pricing; update signage and promote displays.
• Support with shopping bag checks and compliance with regulations.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Levittown, PA is seeking a front-line team member to open and close the store when management isn’t present, manage cash, and prepare the floor for business. You will handle returns, refunds, and cash drops while ensuring accurate records.

You will greet customers, answer questions, and deliver Walgreens’ distinctive service. You will assist with vendor deliveries, pricing, inventory, and display updates while maintaining compliance and a positive environment.