Shift Lead — Store Ops & Customer Experience

Walgreens Co.; Hendersonville (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a capable team member to support store operations in Hendersonville, NC. The role involves opening/closing duties, cash handling, and ensuring the floor and stock room readiness for the business day.

Responsibilities include delivering excellent customer service, engaging customers, and maintaining accurate inventory and pricing while adhering to policies. Prior supervisory or key holder experience is preferred and English fluency is required.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers, greets and assists with products and services; resolves issues for a positive experience.
• Maintains inventory accuracy and assists with stock rotation and pricing tasks.
• Keeps store clean, organized, and compliant with local regulations and company policies.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a capable team member to support store operations in Hendersonville, NC. The role involves opening/closing duties, cash handling, and ensuring the floor and stock room readiness for the business day.

Responsibilities include delivering excellent customer service, engaging customers, and maintaining accurate inventory and pricing while adhering to policies. Prior supervisory or key holder experience is preferred and English fluency is required.