Shift Lead - Keyholder & Customer Experience Champion

Walgreens Co.; Asheville (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Asheville, NC is seeking a dependable team member to open and close the store when management is not available, handling cash and coordinating deliveries to ensure smooth operations.

The role emphasizes delivering a positive customer experience, assisting with products and services, maintaining pricing signage, and supporting inventory, displays, and store cleanliness in line with company policies.

Qualifications

• One year of leadership or supervisory experience.
• Fluent reading, writing, and speaking English.
• We will consider applicants with arrest/conviction records.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Process returns, voids, refunds, cash drops, and provide change as requested.
• Engage customers and deliver a distinctive customer experience.
• Assist with inventory, pricing, and signage to support accurate pricing.
• Support displays, resets, and stock rotation; maintain inventory accuracy.
• Assist with exterior and interior maintenance and vendor deliveries as needed.
• Provide service at the pharmacy window as requested.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Tools

POS systems

Job description

Walgreens Co. in Asheville, NC is seeking a dependable team member to open and close the store when management is not available, handling cash and coordinating deliveries to ensure smooth operations.

The role emphasizes delivering a positive customer experience, assisting with products and services, maintaining pricing signage, and supporting inventory, displays, and store cleanliness in line with company policies.