Shift Lead: Customer Experience & Store Operations

Walgreens Co.; High Point (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in High Point, NC is seeking a dynamic team member to support store operations and customer experience in the absence of management. You’ll handle opening/closing procedures, cash handling, and ensure the floor and stock room are ready for business.

You’ll engage customers, assist with products and services, and help maintain inventory, displays, and pricing accuracy while coordinating with the rest of the team to deliver a distinctive Walgreens experience.

Qualifications

• Minimum one year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy and price changes; ensures proper signage and local compliance.

Skills

Leadership

Supervisory

Retail Key Holder

Job description

Walgreens Co. in High Point, NC is seeking a dynamic team member to support store operations and customer experience in the absence of management. You’ll handle opening/closing procedures, cash handling, and ensure the floor and stock room are ready for business.

You’ll engage customers, assist with products and services, and help maintain inventory, displays, and pricing accuracy while coordinating with the rest of the team to deliver a distinctive Walgreens experience.