Shift Lead: Store Ops & Customer Experience

Walgreens; Enfield (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking an on-site store associate in Enfield, CT to assist with opening/closing, cash handling, inventory, and customer service. You will engage customers, process returns, refunds, and support the warehouse/vendor processes as needed.

The role supports management in maintaining store standards and prices while ensuring compliance with policies. The position requires at least one year in a leadership or key holder role, English fluency, and the ability to work in a fast-paced

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handles required cash handling and opens back door for deliveries.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

POS systems

Tools

POS systems

Job description

Walgreens is seeking an on-site store associate in Enfield, CT to assist with opening/closing, cash handling, inventory, and customer service. You will engage customers, process returns, refunds, and support the warehouse/vendor processes as needed.

The role supports management in maintaining store standards and prices while ensuring compliance with policies. The position requires at least one year in a leadership or key holder role, English fluency, and the ability to work in a fast-paced