Shift Lead - Retail Operations & Customer Experience

Walgreens; East Patchogue (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in East Patchogue, NY is seeking a store associate with leadership experience to handle opening and closing the store in the absence of management, manage cash and back‑door deliveries, and ensure floors and stock rooms are ready for business.

You will engage customers, resolve issues, coach teammates on service, assist with inventory, pricing, and basic bookkeeping, while maintaining a safe, welcoming store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Responsibilities include opening/closing, cash handling, and providing excellent customer service.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Complete product returns, refunds, and cash drops; provide change as needed.
• Engage customers to deliver a distinctive Walgreens experience.
• Help with inventory counts, pricing changes, and shelf maintenance.
• Assist with vendor deliveries and backdoor access when needed.
• Maintain store cleanliness and comply with policies and local regulations.

Skills

Leadership

Customer service

Job description

Walgreens in East Patchogue, NY is seeking a store associate with leadership experience to handle opening and closing the store in the absence of management, manage cash and back‑door deliveries, and ensure floors and stock rooms are ready for business.

You will engage customers, resolve issues, coach teammates on service, assist with inventory, pricing, and basic bookkeeping, while maintaining a safe, welcoming store environment.