Shift Lead - Customer Experience & Store Ops

Walgreens; Selden (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Selden, NY, is seeking a Store Associate to support opening/closing the store, handle cash, and ensure a delightful customer experience. You will greet customers, assist with products, and maintain accurate pricing and inventory across the floor and stockroom.

Responsibilities include processing returns, refunds, and voids, assisting with vendor deliveries, and upholding store standards in management's absence. Fluency in English and basic POS operation are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtain and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets them, and offers assistance with products and services.
• Maintains accurate inventory counts and basic pricing/signage.
• Registers all related sales on the cash register and records scanning errors or price changes.
• Assists with vendor deliveries and backroom operations.

Skills

Leadership experience

Cash handling

Customer service

Store operations

POS system

Education

PTCB certification or pharmacy license

Tools

POS system

Job description

Walgreens in Selden, NY, is seeking a Store Associate to support opening/closing the store, handle cash, and ensure a delightful customer experience. You will greet customers, assist with products, and maintain accurate pricing and inventory across the floor and stockroom.

Responsibilities include processing returns, refunds, and voids, assisting with vendor deliveries, and upholding store standards in management's absence. Fluency in English and basic POS operation are required.