Shift Lead: Customer Experience & Store Operations

Walgreens; Baldwin (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Baldwin, NY is seeking a team member focused on delivering a distinctive customer experience. You will open/close the store, handle cash, process refunds and returns, and ensure shelves and stock rooms are ready for business.

You will also assist with vendor deliveries and price changes, while maintaining accurate records at the pose system. The role requires leadership experience, English fluency, and certifications/licenses such as PTCB or state pharmacy license.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash and performs start-up tasks.
• Manages returns, refunds, cash drops, and price verifications.
• Maintains inventory accuracy and supports displays and pricing.

Skills

Leadership

Cash handling

Customer service

English fluency

Education

PTCB certification

Pharmacy license (state)

Tools

POS systems

Job description

Walgreens in Baldwin, NY is seeking a team member focused on delivering a distinctive customer experience. You will open/close the store, handle cash, process refunds and returns, and ensure shelves and stock rooms are ready for business.

You will also assist with vendor deliveries and price changes, while maintaining accurate records at the pose system. The role requires leadership experience, English fluency, and certifications/licenses such as PTCB or state pharmacy license.