Shift Lead — Store Ops & Customer Experience

Walgreens; City of Rochester (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a customer-focused team member for a leadership-capable position in a Walgreens store. The role includes opening/closing the store in the absence of management, handling cash and refunds, and ensuring the floor and stock room are ready for business.

You will support vendor deliveries and maintain accurate inventory, pricing, and signage while delivering a distinctive customer experience.

Qualifications

• Minimum one year of leadership or supervisory experience in retail.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Handles cash, returns, refunds, and price verifications at the register.
• Delivers a distinctive customer experience to shoppers.
• Assists with vendor deliveries and back door access for deliveries.
• Maintains store inventory accuracy and enforces pricing and signage policies.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a customer-focused team member for a leadership-capable position in a Walgreens store. The role includes opening/closing the store in the absence of management, handling cash and refunds, and ensuring the floor and stock room are ready for business.

You will support vendor deliveries and maintain accurate inventory, pricing, and signage while delivering a distinctive customer experience.