Shift Lead - Store Operations & Customer Service

CVS Health; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings plan

Wellness programs

Job summary

CVS Health in Chicago, IL is seeking a Shift Supervisor to lead the store staff when managers are away and to drive store execution and customer service excellence. You will supervise crews, ensure opening and closing procedures, and maintain a positive shopping experience for every CVS customer.

The role requires strong communication, supervisory skills, and flexible scheduling, including early mornings, overnights, and weekends. This is a full-time position at CVS Health.

Qualifications

• Analytical thinking and problem solving; proficient with basic computer tools.
• Strong communication and supervisory abilities to lead store staff.
• Able to adapt schedules, including early mornings, overnights, and weekends, as needed.

Responsibilities

• Lead store staff in absence of manager; ensure store operations run smoothly.
• Provide excellent customer service and handle escalated issues per policy.
• Merchandise, stock, price, and present products; manage weekly/promotional displays.

Skills

Analytical skills

Communication skills

Supervision

Flexibility

Education

High School Diploma or Equivalent

Tools

Computer skills

Job description

CVS Health in Chicago, IL is seeking a Shift Supervisor to lead the store staff when managers are away and to drive store execution and customer service excellence. You will supervise crews, ensure opening and closing procedures, and maintain a positive shopping experience for every CVS customer.

The role requires strong communication, supervisory skills, and flexible scheduling, including early mornings, overnights, and weekends. This is a full-time position at CVS Health.