Shift Lead: Customer Service & Store Operations

CVS Health Corporation; West Hollywood (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer loyalty through excellent service. You will lead the store staff in the absence of a manager and ensure opening and closing procedures run smoothly.

Qualified candidates will have strong communication, supervisory skills, and the ability to work a flexible schedule including early mornings, nights, and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts.

Responsibilities

• Support CVS Store Management in driving store execution and performance.
• Lead the store staff in the absence of the manager and ensure opening/closing procedures.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and maintain confidentiality.
• Merchandise, price merchandise, stock shelves, and maintain displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer loyalty through excellent service. You will lead the store staff in the absence of a manager and ensure opening and closing procedures run smoothly.

Qualified candidates will have strong communication, supervisory skills, and the ability to work a flexible schedule including early mornings, nights, and weekends.