Shift Lead: Store Operations & Customer Experience

Walgreens; Warren (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Warren, OH is seeking a customer-focused team member who can open and close the store in the absence of management, ensuring all systems start-ups, cash handling, and floor readiness. The role includes customer assistance, returns processing, and safeguarding cash operations.

Primary duties include maintaining inventory accuracy, assisting with displays and pricing, and upholding Walgreens service traits to deliver a distinctive customer experience.

Qualifications

• One year of leadership, supervisory, or key-holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling start-ups, cash, and deliveries.
• Handles returns, refunds, cash drops, and cash register accuracy; provides change as needed.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Maintains store conditions, pricing, inventory, and housekeeping to support operations.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Warren, OH is seeking a customer-focused team member who can open and close the store in the absence of management, ensuring all systems start-ups, cash handling, and floor readiness. The role includes customer assistance, returns processing, and safeguarding cash operations.

Primary duties include maintaining inventory accuracy, assisting with displays and pricing, and upholding Walgreens service traits to deliver a distinctive customer experience.