Shift Lead — Customer Experience & Store Ops

Walgreens; Lebanon (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Lebanon, TN is seeking a key holder responsible for opening and closing the store when management is absent, handling daily cash procedures, and ensuring floor readiness for business.

You will assist with vendor deliveries, process returns and refunds, manage pricing and signage, and support inventory accuracy while delivering a friendly, proactive customer experience to every guest.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, order voids, customer refunds, cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Responsible for registering all related sales on assigned cash register.
• Assists with exterior and interior maintenance and stocking duties.
• Maintains accurate inventory counts and price changes.

Skills

Leadership experience

Fluent English

Job description

Walgreens in Lebanon, TN is seeking a key holder responsible for opening and closing the store when management is absent, handling daily cash procedures, and ensuring floor readiness for business.

You will assist with vendor deliveries, process returns and refunds, manage pricing and signage, and support inventory accuracy while delivering a friendly, proactive customer experience to every guest.