Shift Leader: Elevate Customer Experience & Store Ops

Walgreens; Hendersonville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hendersonville, TN is seeking a Store Leader to open and close the store when management is not present, ensure system startups, cash handling, and floor/stockroom readiness for the business day.

You will engage customers, resolve questions, and model a distinctive, friendly customer experience while maintaining inventory accuracy and supporting frontline teams with operations, pricing, and store maintenance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Possesses a Pharmacy license or PTCB certification as required by state.

Responsibilities

• Opens and closes the store in the absence of management, with system start-ups, cash handling, and floor/stockroom readiness.
• Completes returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets, and assists with products and services.
• Maintains accurate inventory counts and stockroom organization.

Skills

Leadership

English fluency

Customer service

Education

Pharmacy license or PTCB certification

Job description

Walgreens in Hendersonville, TN is seeking a Store Leader to open and close the store when management is not present, ensure system startups, cash handling, and floor/stockroom readiness for the business day.

You will engage customers, resolve questions, and model a distinctive, friendly customer experience while maintaining inventory accuracy and supporting frontline teams with operations, pricing, and store maintenance.