Shift Lead — Store Operations & Customer Experience

Walgreens; Missouri; On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Missouri seeks a frontline supervisor to support Customer Experience and Operations in a fast-paced retail environment. You will open and close the store in the absence of management, handle cash and prepare deliveries, and ensure accurate pricing and signage.

You will greet customers, resolve issues, coach team members, maintain inventory integrity, and assist merchandising and backroom processes. One year of retail leadership and fluent English are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.

Skills

Leadership experience

English proficiency

Retail experience

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Missouri seeks a frontline supervisor to support Customer Experience and Operations in a fast-paced retail environment. You will open and close the store in the absence of management, handle cash and prepare deliveries, and ensure accurate pricing and signage.

You will greet customers, resolve issues, coach team members, maintain inventory integrity, and assist merchandising and backroom processes. One year of retail leadership and fluent English are required.