Shift Lead: Store Operations & Customer Experience

Walgreens; Brown Deer (WI); On-site; USD 20,000 - 25,000; Full time

Job summary

Walgreens is seeking a capable team member to support store operations in Brown Deer, WI. The role includes opening/closing, cash handling, and customer service, with a focus on accuracy and compliance. You will assist with inventory, pricing, and vendor deliveries as needed.

The position emphasizes leadership, teamwork, and delivering a consistently high level of service to customers and patients in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• Possesses or works toward PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management with required system start-ups and cash handling.
• Manages cash deposits, refunds, and voids; ensures accurate register records.
• Delivers a distinctive and delightful customer experience through proactive service.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a capable team member to support store operations in Brown Deer, WI. The role includes opening/closing, cash handling, and customer service, with a focus on accuracy and compliance. You will assist with inventory, pricing, and vendor deliveries as needed.

The position emphasizes leadership, teamwork, and delivering a consistently high level of service to customers and patients in a fast-paced retail environment.