Shift Lead - Retail Store Operations & Service

Walgreens; Town of Plymouth (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Wisconsin is seeking a dedicated team member to support store operations when management is not present. You will open/close the store, handle cash, process returns and refunds, and assist with deliveries to ensure the floor is ready for business.

The role emphasizes delivering a distinctive customer experience, handling pricing, stock rotation, and basic bookkeeping while maintaining inventory accuracy and policy compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and safety procedures.
• Completes product returns, refunds, and cash drops; maintains accurate sales records.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Tools

POS systems

Job description

Walgreens in Wisconsin is seeking a dedicated team member to support store operations when management is not present. You will open/close the store, handle cash, process returns and refunds, and assist with deliveries to ensure the floor is ready for business.

The role emphasizes delivering a distinctive customer experience, handling pricing, stock rotation, and basic bookkeeping while maintaining inventory accuracy and policy compliance.