Store Lead: Customer Experience & Daily Operations

Walgreens Co.; Town of Brookfield (WI); On-site; USD 24,000 - 30,000; Full time

Job summary

Walgreens in Town of Brookfield, WI is seeking a dependable team member to open and close the store when management is not present, manage systems start-ups, cash handling, and prep the floor and stock room for the day. You may also support deliveries and back-door access for vendors.

You will greet customers, help locate products, resolve issues, and model exceptional service. This role covers inventory, pricing, and basic operational tasks to keep the store running smoothly.

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of management, handle required systems start-up and cash handling, and prepare floor/stock room for the business day.
• Complete product returns, order voids, refunds, cash drops, and provide change to registers.
• Engage and deliver a distinctive customer experience and assist customers with products and services.
• Greet customers, resolve issues, and share customer service best practices with the team.
• Assist with inventory, pricing, and basic store operations to maintain accuracy and compliance.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Town of Brookfield, WI is seeking a dependable team member to open and close the store when management is not present, manage systems start-ups, cash handling, and prep the floor and stock room for the day. You may also support deliveries and back-door access for vendors.

You will greet customers, help locate products, resolve issues, and model exceptional service. This role covers inventory, pricing, and basic operational tasks to keep the store running smoothly.