Shift Lead: Store Operations & Customer Experience

Walgreens; Barrington (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Barrington, IL is hiring for a key holder/store associate responsible for opening and closing the store when management is absent, handling cash, and ensuring the floor and stock room are ready for the day. You will assist with deliveries and vendor interactions while delivering outstanding customer service.

The role emphasizes cash handling, pricing accuracy, inventory control, and maintaining store standards to create a delightful customer experience.

Qualifications

• Minimum of 1 year in a leadership, supervisory, or retail key holder role.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Ensure the floor and stock room are ready for business and assist with vendor deliveries, including opening the back door for deliveries.
• Model and deliver a distinctive and delightful customer experience; assist with inventory, displays, and pricing tasks.
• Register transactions, process returns/refunds, handle price changes, and manage cash accurately.

Skills

Leadership experience

Customer service

Education

PTCB certification or state pharmacy license

Job description

Walgreens in Barrington, IL is hiring for a key holder/store associate responsible for opening and closing the store when management is absent, handling cash, and ensuring the floor and stock room are ready for the day. You will assist with deliveries and vendor interactions while delivering outstanding customer service.

The role emphasizes cash handling, pricing accuracy, inventory control, and maintaining store standards to create a delightful customer experience.