Shift Lead - Specialty Coffee & Customer Experience

Colson Patisserie; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Tips on top of base pay

Base pay increase after review

Weekend shifts

Job summary

Colson Patisserie in Industry City seeks a full-time Shift Lead to oversee daily operations, customer experience, and inventory needs. The role partners with the manager to identify opportunities in operations and ensure smooth cafe performance during weekdays and weekends.

The ideal candidate has cafe/barista experience, strong leadership, and a commitment to safety and staff development. Weekend availability is required, with a base wage plus tips and growth potential.

Qualifications

• Experience in a cafe or patisserie environment with high-volume service.
• Ability to lead a small team and train staff on service standards.
• Strong attention to food safety and inventory procedures.

Responsibilities

• Enhance customer experience and ensure a clean, welcoming cafe environment.
• Manage weekly inventory and place orders to meet demand.
• Maintain food safety standards and proper stock storage.

Skills

Customer service

Team leadership

Communication

Time management

Coffee/Barista experience

Tools

Square POS

Job description

Colson Patisserie in Industry City seeks a full-time Shift Lead to oversee daily operations, customer experience, and inventory needs. The role partners with the manager to identify opportunities in operations and ensure smooth cafe performance during weekdays and weekends.

The ideal candidate has cafe/barista experience, strong leadership, and a commitment to safety and staff development. Weekend availability is required, with a base wage plus tips and growth potential.