Shift Lead — Service & Team Leader in Fast Food

Taco Bell Corp.; Sandy (OR); On-site; USD 17,000 - 25,000; Full time

Job summary

Taco Bell Corp. franchise location is seeking a dedicated team member to support the RGM by running shifts and solving problems independently. You will guide team members, ensure food safety, and maintain excellent customer service.

This role emphasizes ownership, training others, and maintaining high standards in a fast-paced restaurant environment. Responsibilities include managing shift tasks, upholding uniform standards, and coordinating with management to optimize operations.

Qualifications

• Strong preference for internal promote form Hourly Champion position.
• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to oversee and manage subordinate employees and provide direction.
• Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
• Able to clean the parking lot and grounds surrounding the restaurant.
• Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

Responsibilities

• Ensure Consistent Customer Satisfaction and MIC Success Routine adherence.
• Ensure Shift Excellence tasks completion for all positions.
• Maintain neat uniform appearance and positive customer interactions.
• Prioritize customer needs and food safety, order accuracy.
• Resolve complaints quickly and maintain customer relations.
• Greet customers warmly and work with urgency and teamwork.
• Support attendance and punctuality with proper timekeeping.
• Develop Team Members through feedback and training.
• Assist RGM with cash controls, inventory, and labor management.
• Oversee proper product preparation and health and safety standards.

Skills

Customer service

Teamwork

Leadership

Attention to detail

Job description

Taco Bell Corp. franchise location is seeking a dedicated team member to support the RGM by running shifts and solving problems independently. You will guide team members, ensure food safety, and maintain excellent customer service.

This role emphasizes ownership, training others, and maintaining high standards in a fast-paced restaurant environment. Responsibilities include managing shift tasks, upholding uniform standards, and coordinating with management to optimize operations.