Shift Lead – Customer Excellence & Operations

Taco Bell Corp.; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Taco Bell Corp. in Los Angeles, a franchisee-operated restaurant, is seeking a capable team member to support the RGM by running shifts in a self-sufficient manner. You will take ownership, solve problems, and guide others while maintaining a positive, customer-focused atmosphere.

Responsibilities emphasize consistent customer satisfaction, food safety, accurate orders, and teamwork. Applicants should be at least 18, pass a background check, have reliable transportation, and be able to lift up

Qualifications

• Must be at least 18 years old.
• Must pass background check criteria.
• Must have reliable transportation.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to oversee and manage subordinate employees.
• Able to sweep and mop floors, dust shelves and lift and carry trash.
• Able to clean parking lot and grounds surrounding the restaurant.
• Able to tolerate standing, walking, and lifting up to 50 lbs.

Responsibilities

• Ensure Consistent Customer Satisfaction by executing routines and ensuring service responsibilities are completed.
• Ensure team members complete Shift Excellence tasks and maintain neat appearance in uniform.
• Demonstrate that customer needs are the highest priority and maintain food safety and order accuracy.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Work with management and peers as part of a team and provide guidance as needed.

Skills

Customer service

Teamwork

Food safety

Problem solving

Job description

Taco Bell Corp. in Los Angeles, a franchisee-operated restaurant, is seeking a capable team member to support the RGM by running shifts in a self-sufficient manner. You will take ownership, solve problems, and guide others while maintaining a positive, customer-focused atmosphere.

Responsibilities emphasize consistent customer satisfaction, food safety, accurate orders, and teamwork. Applicants should be at least 18, pass a background check, have reliable transportation, and be able to lift up