Shift Lead: Customer Experience & Store Operations

Walgreens; Fayetteville (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fayetteville, NC is seeking a reliable team member to open and close the store in the absence of management, manage cash, assist customers, and ensure floor and stockroom readiness for the business day.

You will handle returns, refunds, cash drops, pricing tasks, and support store operations while modeling a friendly, proactive customer service approach that aligns with Walgreens standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts and supports price changes and signage.

Skills

Leadership experience

Cash handling

Customer service

Job description

Walgreens in Fayetteville, NC is seeking a reliable team member to open and close the store in the absence of management, manage cash, assist customers, and ensure floor and stockroom readiness for the business day.

You will handle returns, refunds, cash drops, pricing tasks, and support store operations while modeling a friendly, proactive customer service approach that aligns with Walgreens standards.