Shift Lead: Retail Service Specialist

3M HEALTHCARE; Atascadero (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Educational Assistance

Team Member Health Programs

Job summary

O’Reilly Auto Parts seeks a Retail Service Specialist to support the Store Manager and ensure excellent customer service. This role involves supervising the store team, managing store operations, and performing shift management duties as needed.

Ideal candidates will have strong communication skills, retail experience, and the ability to obtain RSS Certification. Opportunities for career growth and a competitive total compensation package are offered, including benefits like medical insurance

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification essential.
• Bilingual candidates encouraged; Spanish is highly desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in retail showroom.
• Perform all store opening and closing duties.
• Ensure merchandise returns and exchanges are processed efficiently.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

RSS Certification

ASE Certification

Job description

O’Reilly Auto Parts seeks a Retail Service Specialist to support the Store Manager and ensure excellent customer service. This role involves supervising the store team, managing store operations, and performing shift management duties as needed.

Ideal candidates will have strong communication skills, retail experience, and the ability to obtain RSS Certification. Opportunities for career growth and a competitive total compensation package are offered, including benefits like medical insurance