Shift Lead: Retail Service & Customer Experience
O'Reilly Auto Parts
14 days+
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Benefits offered by this job
Job summary
A leading auto parts retailer in Memphis is seeking a Retail Service Specialist to support store management in driving sales and ensuring an exceptional customer experience. Responsibilities include leading customer service initiatives, supervising store operations, and performing essential management duties during shifts. Desired qualifications include strong communication and retail sales experience in the automotive sector. The position offers competitive wages and a robust compensation package including health insurance and opportunities for career growth.
Qualifications
- Strong communication skills required.
- Retail sales experience, preferably in auto parts.
- Knowledge of automotive systems and repair desired.
Responsibilities
- Support Store Manager in sales and operations.
- Lead team members in providing excellent customer service.
- Supervise customer service levels and ensure compliance with policies.
- Perform store opening/closing duties.
Skills
Strong communication skills
Retail sales experience
Automotive systems and repair knowledge
Fluency in multiple languages
Education
RSS Certification
ASE Certification
Job description
A leading auto parts retailer in Memphis is seeking a Retail Service Specialist to support store management in driving sales and ensuring an exceptional customer experience. Responsibilities include leading customer service initiatives, supervising store operations, and performing essential management duties during shifts. Desired qualifications include strong communication and retail sales experience in the automotive sector. The position offers competitive wages and a robust compensation package including health insurance and opportunities for career growth.
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