Bilingual Store Lead & Customer Service Coach

O'Reilly Auto Parts; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical, dental & vision insurance

Tuition assistance programs

Career growth opportunities

Job summary

A retail automotive parts supplier is seeking an Assistant Store Manager in Memphis, TN, to support the Store Manager in daily operations, ensure excellent customer service, and lead team members. The ideal candidate will have certifications in Sales and Assistant Management, experience in retail, and strong interpersonal skills. This role offers competitive wages, benefits like 401k contributions from day one, and opportunities for career growth.

Qualifications

• Experience in retail management or similar roles.
• Strong communication skills, particularly in customer interactions.
• Ability to coach and mentor team members.

Responsibilities

• Support the Store Manager in daily operations.
• Lead and mentor team members in customer service.
• Ensure store compliance with policies and procedures.
• Manage store operations during Store Manager's absence.

Skills

Sales Specialist Training

Customer service

Team leadership

Multi-language fluency

Education

Assistant Manager Certification

RSS Certification

Tools

Electronic ledger systems

Job description

A retail automotive parts supplier is seeking an Assistant Store Manager in Memphis, TN, to support the Store Manager in daily operations, ensure excellent customer service, and lead team members. The ideal candidate will have certifications in Sales and Assistant Management, experience in retail, and strong interpersonal skills. This role offers competitive wages, benefits like 401k contributions from day one, and opportunities for career growth.