Shift Lead - Retail Ops & Guest Experience

Walgreens Co.; San Juan (PR); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in San Juan, Puerto Rico is seeking a team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for business days.

The role emphasizes customer experience, teamwork, pricing accuracy, and adherence to store policies, with opportunities to assist in operations, inventory, and vendor coordination. Candidates should be prepared for a flexible schedule and strong English communication.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including all required systems startups and cash handling.
• Engage customers and patients, answer questions, resolve issues to ensure a positive experience.
• Hold store keys to open/close without management as necessary and assist with vendor deliveries.
• Register all sales on assigned cash register, track pricing adjustments and voids, and review order releases.

Skills

Leadership experience

English proficiency

Job description

Walgreens Co. in San Juan, Puerto Rico is seeking a team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for business days.

The role emphasizes customer experience, teamwork, pricing accuracy, and adherence to store policies, with opportunities to assist in operations, inventory, and vendor coordination. Candidates should be prepared for a flexible schedule and strong English communication.