Shift Lead: Retail Ops & Delightful Customer Experience

Walgreens; Glasgow (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store operations team member in Kentucky to support opening/closing duties, cash handling, and customer service excellence. You will also assist with inventory, price changes, and maintaining store appearance while delivering friendly, proactive help to customers.

This role emphasizes reliability, teamwork, and adherence to policies, with opportunities to grow within store operations.

Qualifications

• One year of leadership, supervisory, or key-holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, handling required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

English proficiency

Store systems knowledge

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a store operations team member in Kentucky to support opening/closing duties, cash handling, and customer service excellence. You will also assist with inventory, price changes, and maintaining store appearance while delivering friendly, proactive help to customers.

This role emphasizes reliability, teamwork, and adherence to policies, with opportunities to grow within store operations.