Shift Lead: Retail Ops & Customer Experience

Walgreens; St. Louis (MO); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in St. Louis, MO is seeking a detail-oriented retail professional with leadership responsibilities to help run store operations, open/close, assist customers, and ensure a clean, compliant shopping environment.

You will handle cash, refunds, stock, and merchandising, train teammates, and maintain high standards of service, safety, and accuracy while working with pharmacy and frontline teams.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness.
• Handle cash, refunds, and POS transactions; ensure pricing accuracy.
• Provide excellent customer experience and assist customers.
• Assist with store operations, inventory, displays, and maintenance.
• Communicate tasks and report issues to management when needed.

Skills

Leadership

Customer service

Communication

English fluent

Retail leadership

Job description

Walgreens in St. Louis, MO is seeking a detail-oriented retail professional with leadership responsibilities to help run store operations, open/close, assist customers, and ensure a clean, compliant shopping environment.

You will handle cash, refunds, stock, and merchandising, train teammates, and maintain high standards of service, safety, and accuracy while working with pharmacy and frontline teams.