Shift Lead: Retail Ops & Customer Experience

Walgreens; Odessa (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store operations associate to support opening and closing duties, maintain accurate cash handling, and ensure the store and stock room are ready for business. You will engage customers, resolve questions, and model a friendly, proactive service approach.

The role involves assisting with vendor deliveries, inventory accuracy, pricing, displays, and daily housekeeping. Strong English communication and prior retail leadership are preferred; this position is open until filled.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash.
• Provides customer service and resolves issues to ensure a positive experience.
• Registers sales and manages price verifications and voids.
• Maintains inventory accuracy and shelves pricing.
• Assists with vendor deliveries and backroom operations.

Skills

Leadership

Customer service

Cash handling

Retail operations

Job description

Walgreens is seeking a store operations associate to support opening and closing duties, maintain accurate cash handling, and ensure the store and stock room are ready for business. You will engage customers, resolve questions, and model a friendly, proactive service approach.

The role involves assisting with vendor deliveries, inventory accuracy, pricing, displays, and daily housekeeping. Strong English communication and prior retail leadership are preferred; this position is open until filled.