Shift Lead: Retail Ops & Customer Experience

Walgreens; Monroe (LA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Monroe, LA is seeking a team member to support store opening/closing, cash handling, and customer service. You will help ensure a smooth start to each business day and assist with back-room operations to keep shelves stocked and pricing up to date.

The role emphasizes delivering a distinctive customer experience, maintaining store/stockroom organization, and supporting management with daily tasks and exceptions while ensuring compliance with policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash and daily opening/start-up tasks.
• Manages cash handling, refunds, and price verifications with accurate records.
• Maintains store appearance, pricing, and inventory accuracy across departments.

Skills

Leadership

Supervisory experience

Retail key holder

Tools

Store systems

Job description

Walgreens Co. in Monroe, LA is seeking a team member to support store opening/closing, cash handling, and customer service. You will help ensure a smooth start to each business day and assist with back-room operations to keep shelves stocked and pricing up to date.

The role emphasizes delivering a distinctive customer experience, maintaining store/stockroom organization, and supporting management with daily tasks and exceptions while ensuring compliance with policies and local regulations.