Shift Lead: Retail Ops & Customer Experience

Walgreens; Milton (VT); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in United States, Vermont, Milton is seeking team members to open and close the store in the absence of store management and to handle cash operations. You will assist with deliveries, returns, refunds, pricing, displays, and inventory accuracy while delivering a distinctive customer experience.

Responsibilities include engaging customers, helping with products and services, and coaching teammates on best practices for service and operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing and speaking English.
• Ability to operate store systems and equipment.

Responsibilities

• Open and close the store in the absence of management, handle cash and perform system start-ups.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and positive customer experience, assist customers with products and services.
• Assist back door operations for deliveries and coordinate with vendors.
• Maintain inventory accuracy, assist with pricing, displays, and basic store upkeep.
• Support other team members with stock, housekeeping, and policy compliance.

Skills

Leadership experience

Retail key holder

English fluency

Tools

POS systems

Job description

Walgreens in United States, Vermont, Milton is seeking team members to open and close the store in the absence of store management and to handle cash operations. You will assist with deliveries, returns, refunds, pricing, displays, and inventory accuracy while delivering a distinctive customer experience.

Responsibilities include engaging customers, helping with products and services, and coaching teammates on best practices for service and operations.