Shift Lead: Retail Ops & Customer Experience

Walgreens; Bristol (VT); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Bristol, VT is seeking a store associate with leadership experience to open and close the store in the absence of management, handle cash duties, and assist with vendor deliveries.

You will greet customers, resolve questions, manage returns and refunds, and maintain accurate pricing and signage while delivering a distinctive customer experience. A strong focus on service and teamwork is essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Arrests and convictions will be considered.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, with required system start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and offers assistance with products and services to ensure a positive experience.
• Maintains store keys, supports vendor deliveries, and ensures proper pricing and signage.

Skills

Leadership

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens in Bristol, VT is seeking a store associate with leadership experience to open and close the store in the absence of management, handle cash duties, and assist with vendor deliveries.

You will greet customers, resolve questions, manage returns and refunds, and maintain accurate pricing and signage while delivering a distinctive customer experience. A strong focus on service and teamwork is essential.