Shift Lead: Retail Operations & Customer Experience

Walgreens; Kittery (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Maine seeks an experienced team member to open and close the store when management is unavailable, manage cash and system start-ups, and ensure the floor and stock room readiness for the business day. You will also be responsible for opening the back door for deliveries and maintaining accurate cash handling.

The role emphasizes delivering a distinctive customer experience, resolving issues, assisting with inventory, pricing, merchandising, and supporting pharmacy-related tasks as

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.

Skills

Leadership experience

Job description

Walgreens in Maine seeks an experienced team member to open and close the store when management is unavailable, manage cash and system start-ups, and ensure the floor and stock room readiness for the business day. You will also be responsible for opening the back door for deliveries and maintaining accurate cash handling.

The role emphasizes delivering a distinctive customer experience, resolving issues, assisting with inventory, pricing, merchandising, and supporting pharmacy-related tasks as