Shift Lead: Customer Experience & Store Operations

Walgreens; Florence (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Associate in Florence, KY who can open and close the store in the absence of management and manage cash handling while ensuring floor and stock room readiness. You will assist with deliveries, returns, refunds, and provide excellent customer care to guests.

The role emphasizes delivering a distinctive customer experience, maintaining accurate pricing, and supporting inventory control and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Acts as liaison between management and team when store management is not present, assigning tasks and reporting issues.
• Maintains inventory accuracy, pricing tasks, signage, and displays per policies.
• Assists with vendor deliveries, backroom operations, and housekeeping to ensure store readiness.

Skills

Leadership experience

Customer service

Job description

Walgreens is seeking a Store Associate in Florence, KY who can open and close the store in the absence of management and manage cash handling while ensuring floor and stock room readiness. You will assist with deliveries, returns, refunds, and provide excellent customer care to guests.

The role emphasizes delivering a distinctive customer experience, maintaining accurate pricing, and supporting inventory control and displays.