Shift Lead - Retail Ops & Customer Experience

Walgreens; Hemet (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Hemet, CA is seeking a team member to open and close the store when management is not present, handle required systems start‑ups and cash handling, and ensure the floor and stock room are ready for the business day.

You will process returns, refunds, and price changes, assist with vendor deliveries through the back door, and maintain accurate inventory while delivering a distinctive and friendly customer experience to shoppers and patients.

Qualifications

• One year of leadership, supervisory, or key-holder experience.
• Fluent in reading, writing, and speaking English.
• Willing to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management.
• Complete cash handling, refunds, and cash drops.
• Register sales accurately and address scanning errors or price adjustments.
• Assist with vendor deliveries and backdoor access.
• Maintain inventory accuracy and store appearance.
• Deliver a distinctive customer experience and assist shoppers and patients.

Skills

Leadership

Cash handling

Customer service

Store operations

Tools

POS system

Inventory systems

Job description

Walgreens in Hemet, CA is seeking a team member to open and close the store when management is not present, handle required systems start‑ups and cash handling, and ensure the floor and stock room are ready for the business day.

You will process returns, refunds, and price changes, assist with vendor deliveries through the back door, and maintain accurate inventory while delivering a distinctive and friendly customer experience to shoppers and patients.