Shift Lead: Retail Operations & Customer Experience

Walgreens

West Lafayette (IN)

On-site

USD 23,000 - 28,000

Full time

14 days+
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Job summary

Walgreens in West Lafayette, Indiana seeks a frontline teammate to support opening and closing the store, handle transactions, and assist customers. You will help with returns, refunds, cash drops, pricing, and maintaining stock room accuracy while promoting a welcoming in-store experience.

You will engage customers, model service best practices, and assist with merchandising and basic bookkeeping as needed. One year of leadership/retail experience required; fluent English essential.

Qualifications

  • One year of leadership, supervisory, or retail key holder experience.
  • Must be fluent in reading, writing, and speaking English.

Responsibilities

  • Open and close the store in the absence of store management, including systems start-ups and cash handling.
  • Complete returns, refunds, cash drops, and provide change at registers.
  • Engage customers and deliver a distinctive Walgreens service experience.
  • Assist with inventory counts, pricing changes, displays, and basic housekeeping of store areas.
  • Support backdoor deliveries and vendor orders, and help with documentation and paperwork.

Skills

Leadership experience
English proficiency

Job description

Walgreens in West Lafayette, Indiana seeks a frontline teammate to support opening and closing the store, handle transactions, and assist customers. You will help with returns, refunds, cash drops, pricing, and maintaining stock room accuracy while promoting a welcoming in-store experience.

You will engage customers, model service best practices, and assist with merchandising and basic bookkeeping as needed. One year of leadership/retail experience required; fluent English essential.

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