Shift Lead: Retail Operations & Customer Experience

Walgreens; River Grove (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking an enthusiastic team member to support store operations and deliver a friendly customer experience. You will open and close the store when management is not available, handle cash duties, and ensure the floor and stock room are ready for the business day.

You will assist with returns, refunds, pricing, merchandising, and cleanliness, while upholding safety and regulatory requirements. Strong English communication and reliability are essential for success in this hourly role

Qualifications

• One year of leadership or retailer key holder experience.
• Fluency in reading, writing, and speaking English.
• Wamiliar with basic store operations and cash handling.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Complete returns, order voids, refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Assist with inventory, pricing changes, merchandising, and store upkeep.

Skills

Leadership experience

English proficiency

Education

PTCB certification

Pharmacy license

Tools

POS systems

Job description

Walgreens is seeking an enthusiastic team member to support store operations and deliver a friendly customer experience. You will open and close the store when management is not available, handle cash duties, and ensure the floor and stock room are ready for the business day.

You will assist with returns, refunds, pricing, merchandising, and cleanliness, while upholding safety and regulatory requirements. Strong English communication and reliability are essential for success in this hourly role