Shift Lead — Retail Operations & Customer Experience

Walgreens; Norwalk (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens is seeking a capable associate to support store operations in California. This role includes opening/closing the store when management is absent, handling cash and transactions accurately, and delivering a consistently excellent customer experience.

The candidate should have at least one year of leadership or key holder experience. PTCB certification or state pharmacy licensure is preferred, with a focus on inventory control and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and ensures floor and stock room readiness.
• Manages cash handling, refunds, and validates cash drops and change at registers.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a capable associate to support store operations in California. This role includes opening/closing the store when management is absent, handling cash and transactions accurately, and delivering a consistently excellent customer experience.

The candidate should have at least one year of leadership or key holder experience. PTCB certification or state pharmacy licensure is preferred, with a focus on inventory control and regulatory compliance.