Shift Lead - Retail Customer Experience Champion

Walgreens; City of Peekskill (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member to support store operations in New York. The role emphasizes leadership duties, cash handling, and ensuring a smooth opening and closing process.

You will engage customers, assist with questions, and help maintain inventory and pricing with accuracy. The position requires at least one year of leadership or supervisory experience, fluent English, and a commitment to delivering outstanding customer experiences.

Qualifications

• At least one year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control and basic job duties.
• Obtains and maintains a valid PTCB certification or pharmacy license as required by state.
• Arrest and conviction records may be considered in employment decisions.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for business.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive and delightful customer experience through proactive service.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens is seeking a team member to support store operations in New York. The role emphasizes leadership duties, cash handling, and ensuring a smooth opening and closing process.

You will engage customers, assist with questions, and help maintain inventory and pricing with accuracy. The position requires at least one year of leadership or supervisory experience, fluent English, and a commitment to delivering outstanding customer experiences.